Privacy Policy

1. Information We Collect

We collect the following types of personal information when you use CuraLink.ai:

• Account information: name, email address, phone number
• Pharmacy information: business name, address, license details
• Transaction data: sales records, inventory movements
• Patient data: as entered by pharmacy staff for patient management
• Usage data: how you interact with the platform, device and browser information

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining the CuraLink.ai platform and services
• Processing transactions and managing your pharmacy account
• Improving our services through analytics and AI features
• Communicating with you about updates, support, and promotions

3. PDPA Compliance

CuraLink.ai is fully compliant with Thailand's Personal Data Protection Act (PDPA). We process personal data only with lawful basis, including consent, contractual necessity, and legitimate interest. All patient data is encrypted and stored in secure data centers located in Thailand. We implement appropriate security measures to protect your data against unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate the platform (hosting, payment processing)
• Regulatory authorities when required by Thai law
• Third-party integrations you explicitly authorize (e.g., accounting software)
• Analytics providers to improve our services (anonymized data only)

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are retained for the period required by Thai tax and pharmaceutical regulations. You may request deletion of your personal data at any time, subject to legal retention requirements.

6. Your Rights

Under the PDPA, you have the right to access, correct, delete, or port your personal data. You may withdraw consent at any time. You may also file a complaint with the Personal Data Protection Committee if you believe your rights have been violated. To exercise your rights, contact us at [email protected].

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through the platform. Continued use of CuraLink.ai after changes constitutes acceptance of the updated policy.